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Free Delivery*

& Free Batteries

Delivery & RETURNS

  • DELIVERY OPTIONS

    Priority Tracked Delivery £2.95
    • Recorded delivery service taking around 1-2 working days.

    Express Next Working Day Delivery £5.95
    • Deliveries are made Monday - Friday, if ordered before 3pm. Fully trackable.

    Guaranteed Next Day Delivery £8.95
    • Deliveries are made 7 days a week however because this is a next day service and the warehouse doesn't open on a weekend the deliveries will be made Monday - Saturday, if ordered before 3pm. Fully trackable.

    • A mobile number and/or email must be provided at the time of ordering for you to receive a text/email notification on dispatch of your parcel. Some of our services (Guaranteed Next Day Delivery £8.95) offer a second text/email on the day of dispatch with your delivery window and the options for you to change your delivery day, arrange collection from a shop, deliver to a neighbour, leave in a safe place or deliver on a new day.

    Free Express Delivery 2-3 days is available to mainland UK addresses on orders over £40. This does not include BT & remote postcodes, additional charges may apply.

  • Privacy & Security

    All products are shipped discreetly in a nondescript package with absolutely no indication as to the contents. All orders are sent recorded delivery by the Royal Mail or by Courier, full tracking information will be given for all orders.

    You can view our full Privacy Policy here: www.adultslovefun.uk/privacy-policy-cookie-restriction-mode

  • Returns & Replacements

    We offer a one year warranty on everything, if the item develops a fault within three months we can offer a refund or exchange, after three months, it is an exchange only.

    If for any reason you wish to return an item/order either as unwanted or because you have a problem with it then please use our contact us page: http://www.adultslovefun.uk/contacts/ and we will supply you with all the information required to enable you to return the goods back to us. We offer a 14-day ‘cooling off’ period, from the date of you receiving your goods just in case you change your mind. Please check these few simple things before contacting us:

    • Are the batteries fitted correctly ?
    • Have you tried a new set of batteries ?.
    • Is the item unopened & Unused ?

    Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met:

    • The goods must be unused.
    • The goods must be in their original condition & packaging.
    • Goods that are not heat sealed in the box are non refundable and non exchangeable.
    • Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.
    • The goods must be received back within 14 days from the day you received your order.
    • Lingerie and items of clothing are non refundable and non exchangeable.
    • Videos and magazines are non refundable and non exchangeable.
  • Missed Delivery

    If you're out when the parcel arrives, the courier will leave a card telling you where you to pick up your discreetly packaged order. Depending on the delivery method chosen you may have to collect the parcel from your local sorting office or maybe you can contact the courier for re-delivery. Either way full instructions will be given on the card.

  • International Shipping

    Goods are dispatched dependant on their weight,size & value via an International shipping company. Delivery takes 3-7 working days and not all services are trackable, depending on country and courier services.

    Europe & Southern Ireland £9.95
    • Shipping usually takes around 3-5 working days.

    Rest of the world £19.95
    • Shipping usually takes around 5-7 working days.

  • Viewing Orders

    Should you wish to track your parcel or to view any orders you have made you can do so here: www.adultslovefun.uk/sales/guest/form/

  • 100% Discretion Assured!

    Discreet ParcelsDiscreet Delivery